<?=$AllPageTitle;?>

checkCode($mysecnum,$_SESSION['checksum']))) { $hesk_error_buffer[]=$hesklang['sec_wrng']; } } } $name=hesk_input($_POST['name']) or $hesk_error_buffer[]=$hesklang['enter_your_name']; $email=hesk_validateEmail($_POST['email'],'ERR',0) or $hesk_error_buffer[]=$hesklang['enter_valid_email']; $category=hesk_input($_POST['category']) or $hesk_error_buffer[]=$hesklang['sel_app_cat']; $priority=hesk_input($_POST['priority']) or $hesk_error_buffer[]=$hesklang['sel_app_priority']; $subject=hesk_input($_POST['subject']) or $hesk_error_buffer[]=$hesklang['enter_ticket_subject']; $message=hesk_input($_POST['message']) or $hesk_error_buffer[]=$hesklang['enter_message']; /* Custom fields */ if ($hesk_settings['use_custom']) { foreach ($hesk_settings['custom_fields'] as $k=>$v) { if ($v['use']) { if ($v['req']) {$$k=hesk_input($_POST[$k]) or $hesk_error_buffer[]=$hesklang['fill_all'].': '.$v['name'];} else {$$k=hesk_input($_POST[$k]);} $_SESSION["c_$k"]=$_POST[$k]; } } } /* If we have any errors lets store info in session to avoid re-typing everything */ if (count($hesk_error_buffer)!=0) { $_SESSION['c_name'] = $_POST['name']; $_SESSION['c_email'] = $_POST['email']; $_SESSION['c_category'] = $_POST['category']; $_SESSION['c_priority'] = $_POST['priority']; $_SESSION['c_subject'] = $_POST['subject']; $_SESSION['c_message'] = $_POST['message']; $problem = '

'.$hesklang['submit_problems'].':

$error

'; hesk_error_contact($problem); } else { /* print_r($hesk_error_buffer); print_r($_SESSION); exit(); */ $message=hesk_makeURL($message); $message=nl2br($message); /* Generate tracking ID */ $useChars='AEUYBDGHJLMNPQRSTVWXZ123456789'; $trackingID = $useChars{mt_rand(0,29)}; for($i=1;$i<10;$i++) { $trackingID .= $useChars{mt_rand(0,29)}; } $trackingURL=$hesk_settings['hesk_url'].'/ticket.html?track='.$trackingID; /* Attachments */ if ($hesk_settings['attachments']['use']) { require_once('inc/attachments.inc.php'); $attachments = array(); for ($i=1;$i<=$hesk_settings['attachments']['max_number'];$i++) { $att = hesk_uploadFile($i); if (!empty($att)) { $attachments[$i] = $att; } } } $myattachments=''; /* Add to database */ require_once('inc/database.inc.php'); hesk_dbConnect() or hesk_error("$hesklang[cant_connect_db] $hesklang[contact_webmsater] $hesk_settings[webmaster_mail]!"); if ($hesk_settings['attachments']['use'] && !empty($attachments)) { foreach ($attachments as $myatt) { $sql = "INSERT INTO `hesk_attachments` (`ticket_id`,`saved_name`,`real_name`,`size`) VALUES ('$trackingID', '$myatt[saved_name]', '$myatt[real_name]', '$myatt[size]')"; $result = hesk_dbQuery($sql) or hesk_error("$hesklang[cant_sql]: $sql

$hesklang[mysql_said]:
".mysql_error()."

$hesklang[contact_webmsater] $hesk_settings[webmaster_mail]"); $myattachments .= hesk_dbInsertID() . '#' . $myatt['real_name'] .','; } } $sql = " INSERT INTO `hesk_tickets` ( `trackid`,`name`,`email`,`category`,`priority`,`subject`,`message`,`dt`,`lastchange`,`ip`,`status`,`attachments`,`custom1`,`custom2`,`custom3`,`custom4`,`custom5` ) VALUES ( '$trackingID','$name','$email','$category','$priority','$subject','$message',NOW(),NOW(),'$_SERVER[REMOTE_ADDR]','0','$myattachments','$custom1','$custom2','$custom3','$custom4','$custom5' ) "; $result = hesk_dbQuery($sql) or hesk_error("$hesklang[cant_sql]: $sql

$hesklang[mysql_said]:
".mysql_error()."

$hesklang[contact_webmsater] $hesk_settings[webmaster_mail]"); /* Get e-mail message for customer */ $fp=fopen('emails/'.$hesklang['lng_prefix'].'new_ticket.txt','r'); $message=fread($fp,filesize('emails/'.$hesklang['lng_prefix'].'new_ticket.txt')); fclose($fp); $message=str_replace('%%NAME%%',$name,$message); $message=str_replace('%%SUBJECT%%',$subject,$message); $message=str_replace('%%TRACK_ID%%',$trackingID,$message); $message=str_replace('%%TRACK_URL%%',$trackingURL,$message); $message=str_replace('%%SITE_TITLE%%',$hesk_settings['site_title'] ,$message); $message=str_replace('%%SITE_URL%%',$hesk_settings['site_url'] ,$message); /* Send e-mail */ $headers="From: $hesk_settings[noreply_mail]\n"; $headers.="Reply-to: $hesk_settings[noreply_mail]\n"; @mail($email,$hesklang['ticket_received'],$message,$headers); /* Need to notify any admins? */ $admins=array(); $sql = "SELECT `email`,`isadmin`,`categories` FROM `hesk_users` WHERE `notify`='1'"; $result = hesk_dbQuery($sql) or hesk_error("$hesklang[cant_sql]: $sql

$hesklang[mysql_said]:
".mysql_error()."

$hesklang[contact_webmsater] $hesk_settings[webmaster_mail]"); while ($myuser=hesk_dbFetchAssoc($result)) { /* Is this an administrator? */ if ($myuser['isadmin']) {$admins[]=$myuser['email']; continue;} /* Not admin, is he allowed this category? */ $cat=substr($myuser['categories'], 0, -1); $myuser['categories']=explode(',',$cat); if (in_array($category,$myuser['categories'])) { $admins[]=$myuser['email']; continue; } } if (count($admins)>0) { $trackingURL_admin=$hesk_settings['hesk_url'].'/admin_ticket.php?track='.$trackingID; /* Get e-mail message for customer */ $fp=fopen('emails/new_ticket_staff.txt','r'); $message=fread($fp,filesize('emails/new_ticket_staff.txt')); fclose($fp); $message=str_replace('%%NAME%%',$name,$message); $message=str_replace('%%SUBJECT%%',$subject,$message); $message=str_replace('%%TRACK_ID%%',$trackingID,$message); $message=str_replace('%%TRACK_URL%%',$trackingURL_admin,$message); $message=str_replace('%%SITE_TITLE%%',$hesk_settings['site_title'] ,$message); $message=str_replace('%%SITE_URL%%',$hesk_settings['site_url'] ,$message); /* Send e-mail to staff */ $email=implode(',',$admins); $headers="From: $hesk_settings[noreply_mail]\n"; $headers.="Reply-to: $hesk_settings[noreply_mail]\n"; @mail($email,$hesklang['new_ticket_submitted'],$message,$headers); } // End if ?>

'.$trackingID;?>



.

: *
: *
: *
: *
: *
: *	<?=stripslashes(hesk_input($_SESSION['c_message']));?>
:	'; } ?> : : Kb ( Mb)

'. $hesklang['sec_enter'].':

'; } else { echo '

'; } ?>